Privacy Policy for Cool 94.1 FM
**Effective Date: September 17, 2025**
## Introduction
Salisbury Community TV & Media Center ("we," "us," or "our") operates the Cool 94.1 FM mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
## Information We Collect
### Information Automatically Collected
When you use the Cool 94.1 FM App, we may automatically collect certain information about your device and usage patterns:
- **Device Information**: Device type, operating system version, unique device identifiers, and mobile network information
- **Usage Data**: App features accessed, listening duration, and interaction with app features
- **Connection Information**: IP address (anonymized), approximate geographic location (city/region level only)
- **Crash Reports**: Technical information about app crashes to improve stability
### Information We Do NOT Collect
We want to be clear about what we do NOT collect:
- Personal identification information (name, email, phone number)
- Precise location data
- Contact lists or address books
- Photos, videos, or other media from your device
- Microphone recordings
- Financial information
- Social media credentials
## How We Use Your Information
We use the automatically collected information solely to:
1. **Provide and Maintain the Service**: Enable radio streaming and app functionality
2. **Improve User Experience**: Understand usage patterns to enhance features
3. **Technical Support**: Diagnose and fix technical issues
4. **Analytics**: Generate aggregated statistics about listener demographics and preferences
5. **Legal Compliance**: Comply with legal obligations and protect our rights
## Data Sharing and Disclosure
We do not sell, trade, or rent your information to third parties. We may share information only in these circumstances:
### Service Providers
We may share anonymized, aggregated data with:
- **Streaming Infrastructure**: To deliver radio content
- **Analytics Services**: To understand app usage (Google Analytics or similar)
- **Crash Reporting Services**: To improve app stability
### Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities.
### Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
## Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit
- Regular security assessments
- Limited access to data on a need-to-know basis
- Secure hosting infrastructure
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
## Data Retention
We retain automatically collected information for as long as necessary to:
- Provide you with the App's services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Anonymous analytics data may be retained indefinitely for statistical purposes.
## Children's Privacy
The Cool 94.1 FM App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
## Your Rights and Choices
### Opt-Out Options
You can stop all collection of information by the App by uninstalling it from your device.
### Device Permissions
The App may request certain permissions:
- **Network Access**: Required for streaming radio content
- **Prevent Phone from Sleeping**: To maintain streaming during playback
- **Run at Startup**: Optional, for resuming playback
You can manage these permissions through your device settings.
## Third-Party Services
The App may contain links to third-party websites or services (such as YouTube for the beach cam). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
## International Users
The App is intended for users in the United States. If you access the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
## California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Since we do not sell personal information, there is no need to opt-out of sales.
## Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Effective Date" at the top of this Privacy Policy
You are advised to review this Privacy Policy periodically for any changes.
## Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
**Salisbury Community TV & Media Center**
Email: info@sctvmc.org
Website: https://www.sctvmc.org
Phone: (410) 543-4888
Address: 909 Progress Circle, Suite 100, Salisbury, MD 21804
## Accessibility
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us using the information above.
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*This Privacy Policy was last updated on September 17, 2025*